Tidal River summer ballot

Online applications for the 2020-21 summer ballot open at 9am, Wednesday 1 July and close at 9am, Wednesday 15 July 2020.

Applications can be lodged anytime between 9am on 1 July and 9am on 15 July 2020. This is not a first in, first served process.


How to apply


What is the ballot?
How does it work?
Before you start
Select the right ballot
Fill out the application
Making group bookings (optional)
Applying for concession rates (campsites only)
Payment
Completing your application
Where do I go for extra assistance?

 

What is the ballot?

Due to the high demand for camping and accommodation at Tidal River during summer school holidays, a ballot system is run to allow all applicants an equal chance of reserving camping and accommodation during this popular period.

 

How does it work?

The ballot is a random computer selection. The allocation is based on where your application is situated in the randomised queue and the remaining availability that matches your preferences.

To enter the ballot customers complete the online application any time between 9am, 1 July – 9am, 15 July 2020. The ballot will be drawn after applications close on 15 July 2020 and applicants will be notified of the results via email during late July/early August.

 

Before you start

Review the ballot details such as dates, prices and booking conditions.

You cannot return to complete an application so if you are booking campsites for a group, make sure you have all the contact details and preferences for everyone in your group before commencing.

 

Select the right ballot

There are separate applications for each date range available.

You can apply for a maximum of 2 weeks for camping and 1 week for roofed accommodation. Camping bookings are in 1 or 2 week blocks and accommodation bookings are in 1 week blocks. The dates are listed here

To enter the ballot, click ‘Apply now’ next to the date of your choice. The application will automatically default to the date and number of nights you have selected.

When completing the application you will have the option to select a second date preference.

 

Fill out the application

• Ensure that you enter a value into all fields marked with a *. These fields are compulsory, and you will not be able to continue unless all contain a value.

• If you are completing a group application, ensure that you include specific contact details for each site you are applying for.

• It is advised that when applying for campsites, that the smallest campsite suitable is selected. This will increase your chance of being successful in being allocated a site.

• Enter any additional information into the Guest notes box. E.g. If you are entering multiple ballots but       would like one application to be preferred.

• Accept the Terms & Conditions by selecting the checkbox. Make sure you have read and understand the Terms and Conditions and have read the cancellation and transfer policies.

 

Making group bookings

Group applications can be made by adding additional campsite requests to your cart after you complete your initial site request.

Once you have entered all details for your initial site request select the 'Add item to cart' button to add the item to your cart and return to the home screen where you can request an additional site.

You can apply for up to 10 sites but each additional site must have a different contact name listed. Ensure you complete the contact and site preference details for each additional site. Sites cannot be allocated without all the information for each individual site.

 

Applying for concession rates (campsites only)

A 10 per cent discount applies to the base price of powered and unpowered campsites for holders of eligible means-tested concession cards. Eligible cards include:

• Centrelink Health Care Card
• Centrelink Pensioner Concession card
• Veterans Affairs Gold Card for All Conditions
• Veterans Affairs Gold Card War Widow
• Veterans Affairs Gold Card TPI
• Veterans Affairs Gold card POW & EDA

To claim the concession discount the concession card holder must be the named person for the site.

Customers requesting concession rates must be able to produce a valid concession card upon request.

For group bookings, the concession discount only applies to the site occupied by the concession card holder. You must request a concession rate for each individual site request where the discount is to be applied.

 

Payment

Payment details are required to submit an application. Should your application be successful payment will be automatically debited via our secure payment gateway. Please ensure you have sufficient funds during the application period, declined payments may result in your application being cancelled.

 

Completing your application

Review the details of your application to ensure all information is correct. 

Enter your contact and payment details in the fields provided and click ‘Finalise’.

Once your application has been submitted you will receive an email confirmation and itinerary/reference number. 

 

Where do I go for extra assistance?

If you have any further questions about the ballot application process, please read our Frequently Asked Questions or Contact Us.


Click here to return to the Tidal River summer ballot main page

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