Contact us

There are many ways you can connect with us. 

By phone

Call 13 1963 within Australia (or +613 6145 0211 international calls).

If you would like to find out more about Victoria’s parks but need some help with English, we can assist. All of Parks Victoria’s Information Centre operators are trained to use telephone interpreters and will be happy to take your telephone call.

Parks Victoria welcomes calls through the National Relay Service if you are d/Deaf, hard of hearing and/or have a speech impairment. Choose your access option and provide the number 13 19 63 when asked by the relay officer.


For general inquiries email Parks Victoria at

By post

Level 10, 535 Bourke Street
Melbourne Victoria 3000

Social media

Connect with us via facebookInstagram, Twitter and LinkedIn.

Subscribe to our official WeChat account. Scan the QR code below in the WeChat app to subscribe:

QR code for Parks Victoria on WeChat

View our social media guidelines (PDF).

Media enquiries

Visit our Media Centre.

Compliments and complaints

Your feedback might be a compliment, a complaint or a suggestion. Whatever it is, your feedback is important and we are listening.

Find out more.


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