Procurement

Procurement within Parks Victoria adheres to the Victorian Government Purchasing Board policies established under the Financial Management Act 1994 and the Ministerial Directions and Instructions for Public Construction Procurement.

Supplier Code of Conduct

What the Victorian Government expects from suppliers 

The Victorian State Government (the State) is committed to ethical, sustainable and socially responsible procurement. In ensuring that our suppliers maintain the same values as the Government, the State has established a Supplier Code of Conduct (the Code).

For more information download the supplier fact sheet and frequently asked questions. 

The Fair Jobs Code

What suppliers need to know about the Fair Jobs Code

The Victorian Government has introduced The Fair Jobs Code to promote secure employment and fair labour standards and to ensure compliance with employment, workplace and industrial laws.

All suppliers interested in tendering for Fair Jobs Code applicable procurement activities and businesses seeking significant business expansion grants must hold a Fair Jobs Code Pre-Assessment Certificate.

From 1 September 2024, the Fair Jobs Code is applicable:

• To all procurement activities, including goods, services and public construction, where the contract value is equal to or greater than $1 million (GST exclusive)
• To grants of $500,000 with commitments to deliver jobs (“significant business expansion grants”).

Suppliers can apply for a Pre-Assessment Certificate via the Fair Jobs Code Pre-Assessment Certificate Portal. Suppliers will need to register as a member to use the portal. Further information about the Fair Jobs code, and the requirements of whether to prepare a Fair Jobs Code plan as part of the tender process can also be located on this portal.

Tenders

To be informed of upcoming tender opportunities with Parks Victoria, please register on the Buying for Victoria website.

Quotations

Parks Victoria Request for Quotations (RFQ) for goods and services under $300,000 ($300,000 for construction services and $700,000 for construction works) is managed through VendorPanel, a web-based procurement application.

Register with VendorPanel

To Register: register your details with VendorPanel Marketplace.

Registration Help: Supplier video tutorial  

Registration is free and only takes a couple of minutes.

Already Registered with Vendor Panel?

If you are an existing VendorPanel registered Supplier, you will still need to register in the Public Marketplace to get Parks Victoria opportunities.

From the VendorPanel Marketplace page, click on the appropriate category, then enter the same email address and details as your existing Company Profile. You will then receive an email with a link you can use to accept the registration invitation. You can then continue to use your existing VendorPanel account, and your Company Profile will now be linked to the new Marketplace Supplier List.

Supplier Onboarding

All of our suppliers of corporate goods and services are required to provide business information to eftsure for independent verification before conducting business with, and getting payment from us.

eftsure processes, in particular, the verification phone call made to new suppliers, assure that your details are genuine and accurate.

Business information required for verification includes:

• bank details
• ABN
• trading name
• GST registration
• company contact.

Supplier onboarding and data management

We've introduced a new system for the set-up and management of supplier data.

Provided by eftsure, the system is robust and recognised for protecting supplier payments against fraud and error by validating ABN, GST registration status and bank account details to ensure payments are made to the intended recipient.

Commencing 1 December 2024, every supplier conducting business with us will need to provide this information through the eftsure portal.

About eftsure

eftsure is an independent, real-time, continuous controls monitoring system designed to manage supplier onboarding and data management.

Supplier data provided during onboarding is verified by eftsure to ensure that only legitimate information is entered into our finance system.

eftsure is used by organisations including Griffith University, Monash Health, Alfred Health, NSW Ports, Department of Education (Victoria) and now Parks Victoria.

eftsure guidance for existing suppliers

You can update your details at any time by contacting the area of the department that you normally do business with and asking them to send you an 'eftsure change request'.

It's your responsibility to ensure your details are up to date. Please notify us immediately if your details change, or if you notice any discrepancies.

eftsure guidance for new suppliers

As part of the onboarding process, you will be asked by your contact at the department to supply your company name, and email address.

You will then receive an email invitation from eftsure asking you to register your details as a new supplier, including your:

• ABN
• company name
• address
• email
• bank account details.

After you have registered your details, you may receive a call from an eftsure team member (usually within 24-48 hours) to verify that the details are correct.

You will receive a confirmation email from eftsure when your data has been verified.

You can update your details at any time by contacting the area of the department that you normally do business with and asking them to send you an 'eftsure change request'.

It is your responsibility to ensure your details are up to date. Please notify us immediately if your details change, or if you notice any discrepancies.

How to change your data with eftsure

It is your responsibility to ensure your details are up to date. Please notify us immediately if your details change, or if you notice any discrepancies.

To update your details, contact the area of the department that you normally do business with and ask them to send you an 'eftsure change request'.

You will then receive an email from eftsure with a link to update your data in their portal, and then a confirmation email once your data has been verified.

Depending on the data to be updated, you may receive a phone call from an eftsure team member to verify your details over the phone before you receive a confirmation email.

Contacts

For eftsure technical support, phone: 1300 985 976.

Enquiries or Complaints

General procurement enquiry process

Email us at tenders@parks.vic.gov.au

For all VendorPanel platform related issues please contact the VendorPanel Support Team on 03 9095 6181 or via email at support@vendorpanel.com.au.

For all Buying for Victoria platform related issues please contact Buying for Victoria Technical Support on (03) 7005 9777 or via email at tenders@dtf.vic.gov.au

Compliment and Complaint lodgement process

Please refer to our Parks Victoria Compliments and Complaints page for step by step guidance to lodge a complaint, compliment or feedback.

Annual Procurement Plan

View or download the Parks Victoria Procurement Activity Plan (PDF)