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Disclaimer

The content of this website is provided for information purposes only. No claim is made as to the accuracy or authenticity of the content of the website. Please note that fees and conditions are subject to change without notice. This website may contain information about activities which due to their physical exertion or the degree of physical fitness required may be unsuitable or dangerous for certain persons or it may describe activities which are inherently dangerous.

Information, data and advice on this website is provided on the basis that site users undertake responsibility for assessing the relevance and accuracy of its content. Parks Victoria makes no representations, either expressed or implied, as to the suitability of anything on this website for any particular purpose and the user is responsible for first satisfying themselves by independent enquiry or advice as to the suitability of particular activities or services.

We do not accept any liability to any person:

  • for the information, data or advice (or the use of such information, data or advice) which is provided on this website or incorporated into it by reference;
  • for any interference with or damage to a user's computer, software or data occurring in connection with or relating to this website or its use.

If you use automatic language translation services in connection with this site you do so at your own risk. We make no representations, express or implied, as to the accuracy or usefulness of any translation of the information on this website.

We do not sponsor or endorse any material on websites linked from or to this website, including any social media websites that may be linked in any way to this website.

If you have any questions about the content contained within this website - please contact us using our feedback form.


Licencing and Copyright

We encourage the sharing and re-use of information provided on this website. Parks Victoria owns the copyright in all material produced for this website by Parks Victoria.

All material provided on this website is provided under a Creative Commons Attribution 4.0 International licence, except:

  • any images or branding, including the Parks Victoria logo, Victorian Coat of Arms and the Victorian Government logo;
  • content supplied by third parties.

Read the full licence. Material obtained from this website must be attributed as - © Parks Victoria 2019

In some cases, a third party may hold copyright in material presented on this website. Their permission may be required to use the material.

We make every reasonable effort to ensure that permission has been obtained for information (including text, images, logos, diagrams and photographs) to appear on this website. If you have legal rights in any information appearing on this website and you believe that those rights have been infringed by this website please contact us immediately.


ParkConnect Terms of Use

The ParkConnect system is operated by Parks Victoria to enable the collection and management of information to support the functions of Parks Victoria. These terms of use describe your rights and responsibilities as a user of the ParkConnect platform (ParkConnect).

General

These terms of use are governed by, and is to be construed in accordance with, the laws of the State of Victoria, Australia. You agree that the courts of the State of Victoria, Australia have non-exclusive jurisdiction with respect to any matter arising from these terms of use or ParkConnect.

If any part of these terms of use is found to be invalid that part may be:

  • Reduced to the extent necessary to make it valid and enforceable, or
  • Severed and the remaining parts of these terms of use enforced.

Agreement

By registering for and using ParkConnect, you agree to these Terms, our Privacy Policy, and any applicable Information Collection Statements/Terms & Conditions notified to you by us through ParkConnect.

You acknowledge that Parks Victoria may contact you utilising the details provided in ParkConnect regarding topics related to the reason you provided your details to Parks Victoria. You acknowledge Parks Victoria may provide relevant information to third parties directly related in the program to fulfil its functions.

We reserve the right to amend these terms from time to time. Amendments will be effective immediately upon notification within ParkConnect and/or our website. Your continued use of ParkConnect following such notification will represent an agreement by you to be bound by these terms as amended.

Information and Security

All information provided by you when you register for ParkConnect must be valid and correct. You must review and update information when appropriate.

Your account and your access to ParkConnect are personal to you and you must not authorise others to use your account. You acknowledge that your ParkConnect login details are confidential. You must ensure that ParkConnect is kept secure from unauthorised access, use or modification, including by keeping your login details secure, secret and confidential.

Authority

If you provide information to Parks Victoria regarding another individual, you represent and warrant that you have authority of that individual to provide this information to Parks Victoria and you have provided them with the relevant information collection statement or activity Terms & Conditions information from Parks Victoria.

If you are using ParkConnect on behalf of an organisation, you represent and warrant that you have authority to bind that organisation to the Terms and by accepting the Terms, and you are doing so on behalf of that organisation (and all references to "you" in the Terms refer to that entity).

General restrictions on use

You must use ParkConnect only for lawful purposes and in a manner that does not infringe the rights of or restrict or inhibit the use and enjoyment of this platform by any third party. This includes conduct which is unlawful or which may harass or cause distress or inconvenience to any person, the transmission of obscene or offensive content or disruption to ParkConnect.

You must not:

  • interfere with, damage, disable, overburden or disrupt ParkConnect or the servers and networks that host ParkConnect,
  • circumvent, disable or otherwise interfere with any security-related features of ParkConnect,
  • attempt to gain unauthorised access to any part of ParkConnect, or other accounts, applications, computer systems or networks connected to Parks Victoria, through hacking, password mining or any other means,
  • disassemble, decompile, reverse engineer, or create derivative works or functionally equivalent software from ParkConnect (except to the extent permitted by Division 4A of Part III of the Copyright Act 1968 (Cth)),
  • copy or download, in a systematic manner, any text, graphics, information, designs, data or other content from ParkConnect, or communicate or otherwise distribute such systematically obtained text, graphics, information, designs, data or other content,
  • incorporate ParkConnect in any product to be made available commercially (unless we expressly agree otherwise with you),
  • use ParkConnect in a manner that is fraudulent;
  • impersonate any person or entity for the purpose of misleading others when accessing or using ParkConnect,
  • threaten, abuse, disrupt, stalk or otherwise violate the legal rights (including rights of privacy) of others when accessing or using ParkConnect,
  • directly or indirectly introduce or permit the introduction of any virus, worm, trojan, corrupt data or other malicious code into ParkConnect, or in any other manner whatsoever corrupt, degrade or disrupt ParkConnect, or
  • use ParkConnect in a manner that contravenes any applicable law, including in relation to privacy.

Disclaimer

We provide ParkConnect to enable you to easily engage with Parks Victoria programs.

Although all reasonable care has been taken to ensure the information provided is accurate, we do not warrant or represent that it is free from errors or omissions.

We do not accept any liability to any person:

  • for the information, data or advice (or the use of such information, data or advice) which is provided on this platform or incorporated into it by reference
  • for any interference with or damage to a user's computer, software or data occurring in connection with or relating to this platform or its use.

If you use automatic language translation services in connection with ParkConnect you do so at your own risk. We make no representations, express or implied, as to the accuracy or usefulness of any translation of the information on ParkConnect.


Ngarrwa Terms of Use

The Ngarrwa system is operated by Parks Victoria to enable collaboration with partners to support the functions of Parks Victoria. The terms of use describe your rights and responsibilities as a user of the Ngarrwa system.


Bookings for Camping and Accommodation

Tours and Tickets general conditions

Tickets are available to pre-purchase online for Buchan Cave Tours, State Coal Mine - Wonthaggi, the National Water Sports Centre and at times Seasonal Moorings.

Please select your tickets or tours carefully for these products as refunds and transfers for these tickets are not available.

Camping and accommodation general conditions

Camping Seasons

Peak period rates apply: for all weekends (Fri/Sat) commencing Melbourne Cup weekend to the end of February, Melbourne Cup long weekend, December/January school holidays, Labour Day weekend, Easter school holidays, and Anzac Day long weekend (when applicable).

Shoulder period rates apply: weekdays November to the end of April, weekdays and weekends from the 1st of March to the end of April (except for Easter school holidays), and September school holidays.

Off-peak period rates apply: from the 1st of May to the start of the Melbourne Cup weekend (except for September school holidays).

Accommodation Seasons

Peak period rates apply: for the December/January school holiday period, Labour Day weekend and Easter public holiday weekend.

Shoulder period rates apply: from the 1st September to the 30th April, except for December/January school holidays, Labour Day and Easter school holiday period (except for the 4 day Easter public holiday weekend), Queen’s Birthday weekend and July school holidays.

Off-peak rates apply: from the 1st May to 31 August, (except for Queens Birthday weekend and July school holidays).

Bookings, fees and payments

Advanced bookings for campsites and accommodation can be made on-line or phone-assisted via the Parks Victoria Information Centre;

All online bookings for campsites and accommodation require fees to be paid in full at the time of booking;

All bookings and payments are non-transferable to another party/person;

Camping date transfers may be made up to 2 days prior to arrival depending on availability;

Accommodation date transfers may be made up to 7 days prior to arrival depending on availability;

Credit card payments only are accepted for on-line bookings;

Bookings are limited to 10 sites per booking payment transaction, bookings may be cancelled at Parks Victoria discretion if terms and conditions are found to be breached.

For school group camping bookings:

School Group camping fees apply for bookings made by Primary and Secondary Schools for overnight camping, special camping places, and overnight hiker permits. These fees are a 10% reduction on the seasonal fee for campsites. The relevant per site or per person school group fee applicable to each camping area is listed in the fee schedules.

For all bookings made less than 30 days out from the date of arrival full payment is required at time of booking;

Licenced tour operators conducting organised activities are eligible for the applicable School Group camping fees where they have been engaged by a Primary of Secondary school to provide an organised activity, and all participants of the group are from that Primary or Secondary School. To be eligible for school group camping fees, Licenced Tour Operators must provide their business name, Tour Operator Licence Number, and name of the participants’ school at the time of placing their booking.

Advance booking of campsites require fees to be paid in full within 14 days of booking;

For all bookings made less than 30 days out from the date of arrival full payment is required at time of booking;

All bookings and payments are non-transferable to another party/person.

For school group accommodation bookings:

Advance booking of accommodation requires a 20% non-refundable deposit of the full applicable fees within 14 days, with the balance of fees due 30 days prior to arrival date;

For all bookings made less than 30 days out from the date of arrival full payment is required at time of booking;

All Bookings and payments are non-transferable to another party/person.


Booking fee

A $11.60 administration fee applies for parks with advance booking releases for defined holiday periods. The administration fee applies on a per booking basis.

Phone Booking Fee for special camping places and overnight hiker permits: A $11.60 phone booking fee applies for individuals making bookings for special camping places and overnight hiking. The phone booking fee applies on a per booking basis;

A $17.30 phone booking fee applies for groups of 8 or more persons making bookings for special camping places and overnight hiking. The phone booking fee applies on a per booking basis;

The phone booking fee does not apply for bookings made by means tested concession card holders and Seniors Card holders.


Administration Fee – Phone Assisted Amendments for roofed accommodation

A $11.60 administration fee applies for all phone-assisted booking amendments for roofed accommodation bookings.


Additional vehicles

Unless otherwise specified, fees for each campsite include provision for one vehicle in the permit fee. Additional vehicle charges apply for each additional vehicle per night for all permit fee categories in Schedule 1.

  • 1 car and 1 caravan
  • 1 car and any trailer associated with that vehicle, including a trailer with a boat or dirt bikes etc.
  • 1 RV/Motorhome, and a small car towed by motorhome
  • 1 Campervan
  • Up to 3 motorbikes

Included in site fee (unless site dimensions or other limitations are stated when booking, such as “tent only”).

If the site/campground permits, extra vehicle charge applies when:

  • 1 car and (up to 3) motorbike = 1 additional vehicle
  • 2 cars and 2 caravans = 1 additional vehicle
  • 2 campervans = 1 additional vehicle
  • 4 motorbikes = 1 additional vehicle
  • 5 motorbikes = 2 additional vehicles
  • 6 motorbikes = 3 additional vehicles

Campers must be able to contain their equipment within the site dimensions, including vehicle if this is part of the site design.


Non-refundable fees and charges for cancellations, alterations or reduction of stay or occupancies:

  • 30 days’ or more prior notice to the booking arrival date, 50% of the applicable fees per night will be forfeited;
  • Less than 30 days’ prior notice to the booking arrival date, 100% of the applicable fees per night will be forfeited.

School groups

  • Greater than 30 days’ prior notice - 20% of the applicable fees per night will be forfeited;
  • 7 – 30 days’ prior notice, 25% of the applicable fees per night will be forfeited
  • 1 – 6 days’ prior notice, 50% of the applicable fees per night will be forfeited;

During holiday periods where minimum night bookings are required, no partial refunds will be provided for unused nights.

Concession card holders - discount for overnight camping fees only

A 10% per cent discount off the seasonal per night fee for campsites is available for holders of eligible means-tested concession cards.

Eligible concession cards include:

  • Centrelink Health Care Card
  • Centrelink Pensioner Concession card
  • Veterans Affairs Gold Card for All Conditions
  • Veterans Affairs Gold Card War Widow
  • Veterans Affairs Gold Card TPI
  • Veterans Affairs Gold card POW & EDA

Refunds

Full refunds apply if the park or camping area is closed as a result of an emergency or other exceptional circumstance; Requests for refunds must be made in writing within 60 days after the arrival date for the booking period covered by the park closure.

Extreme fire danger rating days

If a park is closed as a result of an Extreme Fire Danger Rating being declared, a refund is available for the booking period applicable during the park closure. This applies to visitors whose scheduled arrival date coincides with a declared park closure, or visitors who are already on-site and their stay is shortened as a result of the park closure.

Requests for refunds must be made within 60 days for all or part of the applicable camping or accommodation fees. Where a visitor’s stay has been shortened due to a park closure, they may request a transfer of the remaining booked period to an alternative date as agreed with Parks Victoria.

Refunds are limited to camping and accommodation permit fees and exclude any booking administration fees or amendment fees. Refunds or transfers for nights already stayed will not be provided.

Refunds will be issued in accordance with Parks Victoria’s existing policy.

Fee exemptions for Traditional Owners

Traditional owners who have native title rights under the Native Title Act 1993 (Cth) or recognised traditional owner rights under the Traditional Owner Settlement Act 2010, which include the right to camp, are exempt from paying camping fees when exercising that right;

Traditional owners will still need to book to reserve a site within their agreement areas.


Other General Conditions

GST

All fees and charges are inclusive of the Australian Goods and Services Tax (GST)

Privacy Policy

We are committed to protecting the privacy and security of any personally identifiable information (PII) you provide us. PII includes information that can be linked to a specific individual, such as name, address, phone number, or email address. This privacy policy explains how Parks Victoria handles and protects your PII in accordance with commonly accepted privacy principles.

Parks Victoria reserves the right to modify or amend this policy at any time and for any reason. Any material changes to this privacy policy will be posted prior to their implementation. The organisational privacy policy of Parks Victoria may be viewed here. Questions regarding this policy should be emailed to info@parks.vic.gov.au or sent via postal mail to:

Privacy Officer
Parks Victoria
Level 10, 535 Bourke Street Melbourne VIC 3000
Phone: 13 1963
Email:info@parks.vic.gov.au


What information we collect

In an effort to keep our service as simple and easy as possible we do not create, use or store profiles of our customers. We only record PII and other information that we reasonably require to do business with you.

Parks Victoria collects PII when you:

  • Make a booking
    Your full name, address, email address and phone number are taken each time you make a booking with Parks Victoria.
  • Contact Parks Victoria
    Parks Victoria collects PII such as your full name, address, email address and/or telephone number whenever you submit a query or
    suggestion, or request assistance with a booking.

How we use your information

Parks Victoria uses your PII (personal identifiable information) for the purpose of responding to and fulfilling your requests for our products and services. Information collected on www.bookings.parks.vic.gov.au may be used to:

  • Purchase Parks Victoria products or services
    Information collected when you purchase from Parks Victoria is used to charge your credit card and deliver your booking confirmation electronically. We may also contact you about your stay for customer service purposes or to make any changes or cancellations to your booking.
  • Respond to your questions or suggestions
    We will use your address, email address and/or telephone number to contact you when you submit a question or suggestion.
  • The purpose of using your information for Parks Victoria research and future research is:
    to act as a corporate performance indicator to Government of Parks Victoria's community benefit;
    to guide park management actions, such as priority setting and substantiation of investment for facilities and infrastructure.
    Previously the monitoring consisted of visits only, overnight stay data was not collected. The data from the online booking system will provide an opportunity to collect additional information on the overnight stays.

How you control and access your information

Parks Victoria believes that site visitors and customers should have control over the collection and use of their PII. You have control and access to your information as follows:

  • Booking information: If at any time you would like to alter the PII you provided to Parks Victoria in your booking, please contact us.
  • General: If at any time you wish to enquire about any of your PII that is stored by Parks Victoria please contact us.
  • Validity of rates: Accommodation costs are for room and or campsite only and do not include transfer, breakfast or other inclusions unless otherwise stated.

See the full list of categories. Prices are inclusive of the Australian Goods and Services Tax. Prices over accommodation and camping block out periods may alter from the prices advertised. Contact us for further details. Full payment is due at time of booking. Please proceed to our "Secure Payment" form to submit credit card details.


Disclaimer

All information on this web site is correct at time of publishing. Please note that fees and conditions are subject to change without notice. All companies listed are members of Parks Victoria. This web site may contain information about activities which by reason of their physical exertion or the degree of physical fitness required may be unsuitable or dangerous for certain persons or it may describe activities which are inherently dangerous. Parks Victoria makes no representations of fact, nature, quality and suitability about any or all of the activities promoted on this site and user agrees that the user shall be responsible for first satisfying himself/herself by independent enquiry or advice as to the suitability of the particular activity. Any access of this site by the user is entirely at the users own risk and Parks Victoria shall not be responsible for the propagation of computer worms or viruses transmitted from the site.


Wilsons Prom Accommodation

Applies to all bookings for Wilsons Prom Accommodation

30 days or more prior notice to the booking arrival date - 50% of the applicable fees per night will be forfeited. Less than 30 days prior notice to the booking arrival date - 100% of the applicable fees per night will be forfeited. No transfers to another party/person.


Wilsons Promontory National Park booking and permit conditions:

On behalf of the Management & Staff, we would like to bring to your attention the following information designed to protect both the values of Wilsons Promontory National Park (WPNP) and the quality of your experience.

Important: Please bring your Booking Permit with you and present it upon arrival. If arriving out of office hours please check-in at the Visitor Centre the next morning.

Booking Contract: A contract is formed between Wilsons Promontory National Park (Parks Victoria) and the person making the booking and/or those they are making the booking on behalf of.

The booking and permit is only accepted by Wilsons Promontory National Park and remain valid on the basis that you and/or those you have booked on behalf of accept the conditions listed below.


Permit Conditions

  • Check-in time for cabins units huts and wilderness retreats is 2.00 pm; check-out time is 10.00 am.
  • You shall observe and comply with the National Parks Act 1975 and the National Parks (Park) Regulations 2013.
  • Noise must be kept to a reasonable level at all times, particularly after 11.00 pm.
  • You shall not do anything that is or may be dangerous annoying or offensive or that may interfere with other people.
  • You are required to maintain your campsite in a neat tidy and rubbish-free condition.
  • The possession of alcohol is prohibited between the hours of 10.00 pm and 6.00 am except within built accommodation and on numbered campsites. You shall take all reasonable steps to ensure that everyone using the premises or campsite for which you are the permit holder complies with these conditions during the period of this permit.
  • You shall take all reasonable steps to ensure that everyone using the premises or campsite for which you are the permit holder complies with these conditions during the period of this permit.
  • Failure to comply with the above conditions may result in the non-refundable cancellation of your permit and subsequent eviction.

Liability

The Director and Servants and Agents of the Crown shall not be liable for any injury loss or damage caused by or arising out of the occupation or use of the premises campsite furniture or effects and you shall indemnify the Director and Servants and Agents of the Crown against all liability in respect of any such injury loss or damage.

Travel Insurance

Recommended to cover for cancellation fees personal accident loss of baggage and liability. Disclaimer - Please note that fees and conditions are subject to change without notice.


Emergency procedures information

Please make yourself familiar with emergency information provided in the Visitor Guide to the Prom Park Note. You can also download this from the Parks Victoria website at www.parks.vic.gov.au

If you require emergency assistance experience a disturbance or excessive noise please inform park staff as soon as possible. If you require after-hours assistance, use the blue emergency phone located outside the Tidal River Visitor Centre or telephone 1300 247 594


Extreme fire danger rating days

  • Check-in time for cabins units huts and wilderness retreats is 2.00 pm; check-out time is 10.00 am.
  • On days declared as Extreme the main Promontory Road will be closed to all visitors; this includes all car parks within WPNP excluding Tidal River.
  • All walking tracks and outstation campsites will be closed. Visitors located at Sealers Cove Refuge Cove and the Lightstation are advised to leave the day before an Extreme day (if there is enough time to safely walk out) or to remain at the Emergency Assembly Areas at these sites
  • Visitors already in the park who decide to leave must hand in their permit or accommodation keys to the Visitor Centre prior to departure. You must contact Parks Victoria within 60 days to request a refund for all or part of the cost of your accommodation
  • Campers located at Roaring Meg Oberon Bay Halfway Hut Little Waterloo Bay and Northern Wilderness campsites will be advised to leave. If accommodation has been booked and you have not yet arrived in the park you must contact Parks Victoria within 60 days to request a refund for all or part of the cost of your accommodation. Refunds will be issued in accordance with Parks Victoria's existing policy. Alternatively, you may move your booking to another date as agreed with Parks Victoria.
  • Visitors already in the park who decide to leave must hand in their permit or accommodation keys to the Visitor Centre prior to departure. You must contact Parks Victoria within 60 days to request a refund for all or part of the cost of your accommodation.
  • Refunds or transfers for nights stayed will not be provided. Refunds will be issued in accordance with Parks Victoria's existing policy. Alternatively, you may move your remaining booking to another date as agreed with Parks Victoria.
  • Refunds will be issued in accordance with Parks Victoria's existing policy.
  • In the event visitors are not satisfied with the above process regarding Extreme Fire Days they may lodge a complaint in writing.
  • For further information please refer to the Wilsons Promontory National Park Extreme Fire Danger Closure fact sheet.

Park terms and conditions:

  • Check-in time for cabins units huts and wilderness retreats is 2.00 pm; check-out time is 10.00 am.
  • Parents must supervise children at all times and not leave them unattended in amenity buildings.
  • The speed limit set within Tidal River is twenty kilometres per hour (20km/hr) and ten kilometres per hour (10km/hr) from the Visitor Centre to the cinema. Please consider the safety of others and drive within the limit. Please minimize the use of your vehicle within Tidal River.
  • Please ensure your vehicle has a valid permit visibly displayed on the bottom driver-side corner of the windscreen if staying overnight.
  • For your own and others' safety and to protect wildlife please observe posted speed limits in the park and drive safely at all times.
  • Gas BBQs provided in the picnic areas at Tidal River can be used on Total Fire Ban days.
  • Fires including solid fuel heating compounds for BBQs are not permitted at any time during the year.
  • Generators are not permitted.
  • Glass containers bottles or utensils are not permitted on beaches and beach access tracks.
  • Dogs, cats other domestic pets, traps and firearms are not permitted in WPNP. Bona fide assistance service dogs are exempt.
  • The setting or laying of traps is not permitted in the national park.
  • Cyclists must wear approved safety helmets and are only permitted to ride on vehicle tracks and roads. Bicycles are not permitted on walking tracks, management vehicle tracks or cabin access paths. Bicycles are not permitted on the Loo-Errn boardwalk and track.
  • Remain on marked walking tracks at all times and stay out of revegetation areas.
  • Please do not feed any wildlife. Campers are encouraged to store all food in vehicles. Do not leave food scraps around campsites or store food in tents.
  • Fishing is permitted in the marine park but is not permitted in the marine national parks. If you are unsure enquire at the Visitor Centre.
  • Please separate recyclable material from rubbish and place in the appropriate bins.
  • Either carry water with you and/or know how to make untreated water safe for drinking at any remote location within WPNP.
  • National Parks require ongoing works and maintenance programs to be undertaken throughout the year e.g. prescribed burns within designated areas of the park. Visitors to the park with concerns regarding existing health conditions should contact Parks Victoria prior to their visit to establish whether any future programs will impact on their visit

Tidal River accommodation terms and conditions:

Check-in time for cabins units huts and wilderness retreats is 2.00 pm; check-out time is 10.00 am.

Check-in time for group lodges is 4.00 pm; check-out time is 12 noon.

All accommodation is non-smoking.

Please leave accommodation in a clean and tidy condition; all additional housekeeping services including replacement of towels and linen will incur a fee.

Long weekends may have a minimum night booking requirement.

If accommodation is cancelled during your stay a refund will not be given for part of the minimum period.


Tidal River camping terms and conditions:

  • All camping equipment must be on your site within the numbered posts. Vehicle trailers and boats must be parked on your site and should not damage vegetation or block road access (fire truck access is required). 
  • Please limit the number of vehicles you bring as car parking is limited.
  • The minimum camp fee covers one vehicles per site. Additional vehicle subject to additional charge.
  • Staff patrol campsites daily checking permits and the number of occupants and vehicles per site.
  • Drainage trenches are generally not permitted. In the event that they are necessary to avoid damage to tents and property, it is important that the dirt is piled neatly alongside the trench so that on departure the trench can be filled in and the site returned to its original condition.
  • Check-in and check-out times are 11.00 am.
  • If you are expecting family or friends to join you during your stay they will need to inform us on the arrival of your surname booking number and site number.
  • Visitors staying overnight on your site will need to pay additional car fees. The maximum number of people permitted per site (including children of any age) is six.
  • Camp site sullage must be collected by the site occupant and disposed of in the relevant sullage points within the campground. It must not be fed directly onto the ground or into vegetation

Wilsons Promontory Lighthouse terms and conditions:

  • Please check in at the Tidal River Visitor Centre prior to departure (open from 9 am daily).
  • Start your walk at least six hours prior to sunset.
  • It is essential that all hikers arrive before dark.
  • Check-in time at Lighthouse is between 2.00pm and 5.00pm; check-out time is 10.00am.
  • Please leave accommodation in a clean and tidy condition.
  • You must supply your own towel food and drinks. Carry lightweight food as you must carry your rubbish out with you.
  • For the enjoyment of others the maximum group size is twelve people.
  • You will need to bring your own sleeping bag. Alternatively, you can book and pay for doona hire through the Visitor Centre prior to                 arrival however you must bring your own sheets. Pillows and pillowcases are provided.

Overnight hikes and boater terms and conditions:

  • Carry this permit with you at all times.
  • Campfires are not permitted at any time.
  • On Total Fire Ban days camp stoves - solid liquid or gas - are not permitted even in tents.
  • Rubbish must not be left behind buried or put in toilets - all hikers and boaters must carry their rubbish out with them.
  • Keep to walking tracks at all times.
  • Once commenced do not alter the route on your hike permit.
  • Generators are not permitted. Use of compressors to fill scuba cylinders is only permitted on North Refuge Beach.
  • Carry water with you and/or know how to make untreated water safe for drinking at any remote location within Wilsons Promontory.
  • Toilet paper is not supplied.
  • Maximum group size camping at any one location in the southern section of the Park is twelve people.
  • Maximum group size camping at any one location in the northern section of the Park is six people.

Tidal River Campground

Applies to all bookings for Tidal River Campground

Cancellation 30 days or more prior notice to the booking arrival date - 50% of the applicable fees per night will be forfeited.
Less than 30 days prior notice to the booking arrival date - 100% of the applicable fees per night will be forfeited.
No transfers to another party/person.

Wilsons Promontory National Park booking and permit conditions

On behalf of the Management & Staff we would like to bring to your attention the following information designed to protect both the values of Wilsons Promontory National Park (WPNP) and the quality of your experience.

Important: Please bring your Booking Permit with you and present it upon arrival. If arriving out of office hours please check-in at the Visitor Centre the next morning.
Booking Contract: A contract is formed between Wilsons Promontory National Park (Parks Victoria) and the person making the booking and/or those they are making the booking on behalf of.

The booking and permit is only accepted by Wilsons Promontory National Park and remains valid on the basis that you and/or those you have booked on behalf of accept the conditions listed below.

Permit Conditions

  • You shall observe and comply with the National Parks Act 1975 and the National Parks (Park) Regulations 2013.
  • Noise must be kept to a reasonable level at all times particularly after 11.00pm.
  • You shall not do anything that is or may be dangerous annoying or offensive or that may interfere with other people.
  • You are required to maintain your campsite in a neat tidy and rubbish-free condition.
  • The possession of alcohol is prohibited between the hours of 10.00pm and 6.00am except within built accommodation and on numbered campsites.
  • You shall take all reasonable steps to ensure that everyone using the premises or campsite for which you are the permit holder complies with these conditions during the period of this permit.
  • Failure to comply with the above conditions may result in the non-refundable cancellation of your permit and subsequent eviction. 

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