Open daily, the Tidal River Visitor Centre has everything you need to get the most out of your Wilsons Promontory visit. Get advice and tips from the friendly staff, pick up helpful visitor guides and maps, and learn about the colourful history of the iconic Prom.
Tidal River is the main location for camping and accommodation options at Wilsons Promontory. The helpful staff at the visitor centre can help with all park enquiries, from accommodation bookings, to insider tips on where to spot native wildlife as well as booking permits for overnight hikes within the national park.
An interpretive display tells colourful stories of Wilsons Prom, covering its rich history and natural values.
Mobile device charging stations are available outside the Tidal River Visitor Centre and in some laundries throughout the campground. A $2 coin is required to access the charging stations which is returned when you have finished charging your device.
Next to the Visitor Centre, the Tidal River General Store stocks the essentials, including milk, bread, ice, gas refills and souvenirs, along with a basic range of supermarket, emergency items and hot and cold food.
An interpretive display tells colourful stories of Wilsons Prom, covering its rich history and natural values.
Mobile device charging stations are available outside the Tidal River Visitor Centre and in some laundries throughout the campground. A $2 coin is required to access the charging stations which is returned when you have finished charging your device.
Next to the Visitor Centre, the Tidal River General Store stocks the essentials, including milk, bread, ice, gas refills and souvenirs, along with a basic range of supermarket, emergency items and hot and cold food.
How to get there
Tidal River Visitor Centre
Wilsons Promontory National Park is located about 3-hours drive south-east Melbourne. The Tidal River Visitor Centre is located along Ring Road adjacent the main campground at Tidal River and approximately 30-minutes drive south of the park entrance.
A free shuttle bus operates between Tidal River and Telegraph Saddle during the summer and Easter school holidays, and on weekends from November to April. Departure points include the Tidal River Visitor Centre Carpark, the overnight hikers carpark at Tidal River and Telegraph Saddle carpark.
The bus timetable is posted at all departure locations and the Tidal River Visitor Centre. Telegraph Saddle carpark is closed to vehicle access when the shuttle bus is in operation.
A free shuttle bus operates between Tidal River and Telegraph Saddle during the summer and Easter school holidays, and on weekends from November to April. Departure points include the Tidal River Visitor Centre Carpark, the overnight hikers carpark at Tidal River and Telegraph Saddle carpark.
The bus timetable is posted at all departure locations and the Tidal River Visitor Centre. Telegraph Saddle carpark is closed to vehicle access when the shuttle bus is in operation.
Amenities
BBQ
Carpark
Picnic Area
Toilets
When you're there
The Tidal River Visitor Centre is open daily, from 9:00 am to 4:30 pm during peak periods and from 09.00am to 4:00pm during winter. Contact the Tidal River Visitor Centre on (03) 8427 2122 for more information.
For more information on camping and accommodation at Tidal River, bookings and permit conditions and overnight hikes available for booking within Wilsons Prom, see the Wilsons Promontory National Park page.
For more information on camping and accommodation at Tidal River, bookings and permit conditions and overnight hikes available for booking within Wilsons Prom, see the Wilsons Promontory National Park page.
Need to know
Tidal River Visitor Centre
Accessibility
The Tidal River Visitor Centre has two wide entrances giving visitors with strollers or in wheelchairs easy access to the building. Inside, there is ample room for maneuvering around the centre and one of the information booths is specifically designed for visitors in wheelchairs.
The carpark opposite the visitor centre is sealed and two designated disabled parking bays are located closest to the visitor centre. Visitors must cross Main Road to access the building.
A motorised TrailRider and a range of beach wheelchairs are available for free hire from the Tidal River Visitor Centre. They allow people with significant physical disabilities or mobility limitations to explore the great outdoors at Wilsons Promontory National Park.
These all terrain wheelchairs are designed for different abilities and are available for both adults and children. The chairs are suited for sandy and semi-rough tracks where conventional wheelchairs cannot go. Contact the Tidal River Visitor Centre on (03) 8427 2122 for booking enquiries.
The carpark opposite the visitor centre is sealed and two designated disabled parking bays are located closest to the visitor centre. Visitors must cross Main Road to access the building.
A motorised TrailRider and a range of beach wheelchairs are available for free hire from the Tidal River Visitor Centre. They allow people with significant physical disabilities or mobility limitations to explore the great outdoors at Wilsons Promontory National Park.
These all terrain wheelchairs are designed for different abilities and are available for both adults and children. The chairs are suited for sandy and semi-rough tracks where conventional wheelchairs cannot go. Contact the Tidal River Visitor Centre on (03) 8427 2122 for booking enquiries.
FAQs
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What happens if I arrive after the office at closed at Tidal River
Depending on if you are staying in a campsite or roofed accommodation the answer differs.
If you are staying in a camp site (outside of peak time) please drive around and select the site you wish to stay in. The sites are not allocated outside of the peak period. Please ensure to have your booking number clearly printed on the dash board of your car and then check in at the Visitor Centre the following morning.
If you are in roofed accommodation there is a board a the entrance to the Visitor Centre, this will have either your name of booking number along with the accommodation/hut or cabin name indicated. The keys will be left in the door for your arrival.
Change of Conditions
Nature being nature, sometimes conditions can change at short notice. It’s a good idea to check this page ahead of your visit for any updates.
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Notices Affecting Multiple Sites
Tidal River/ Norman Beach Boat Access Closed.
Due to recent rainfall events boat launching at Norman Beach is not available.
